Sabre Welltweit außer Betrieb:
CBS News:
SOUTHLAKE (CBSDFW.COM) – A global computer reservation system crashed Monday night, impacting hundreds of airlines and airports around the world and causing flight cancellations for hundreds of thousands of travelers.
Nancy St. Pierre, who heads external communications for Southlake-based Sabre Holdings Group, told CBS 11 News the problem affected every carrier that is part of the reservation network.
“We are experiencing a system issue and our technology teams are working to resolve the issue as quickly as possible,” St. Pierre said late Monday.
The outage began around 10:45 p.m. CDT, according to American Airlines. St. Pierre said systems were coming back online around 1:15 a.m. Fort Worth-based American confirmed the outage impacted its operations as well and said its systems were coming back online around 1:30 a.m.
Sabre Holdings said early Tuesday it did not know what caused the problem. At least one carrier that was affected, Alaska Airlines, had this to say:
“Thanks for your patience this evening,” the carrier said via Twitter. ”Systems back up, but delays remain from earlier outage. We’ll fully investigate this issue with vendor.”
In its online media materials, Sabre Holdings reports its software system puts more than 500 million passengers on planes each year. In addition, the company says it connects some 370,000 travel agents and provides reservation service for 93,000 hotels, 27 car rental companies, 50 rail providers and 14 cruise lines.
